Support

Are you looking for answers to your questions? We would like to assist you on this page. In case you can’t find the answer you are looking for, please do not hesitate to contact us via the chat function, via Facebook or by using the contact form.

Liefermöglichkeiten

We offer you different delivery possibilities when ordering through our webshop.

Pick-up
You can make an appointment to collect your aquarium on our production facility in Echt, the Netherlands. During checkout, select the ‘pick-up’ option. We will contact you to make an appointment.  On average it will take 3 to 5 working days before you can collect your aquarium.

Delivery on route
Would you like us to deliver the aquarium to your house? That’s possible. After placing your order we will contact you to make an appointment to deliver the aquarium with our own transportation. Our driver will assist you with placing the aquarium inside your house (ground floor only).

On average it will take around 5 to 10 working days to make the delivery appointment.

Shipping
We also offer the possibility to ship your order with a transport company. When you are ordering small items such as accessories, we will ship via a parcel delivery.

When ordering an aquarium the delivery will take place on a pallet shipment with a transport company. They will deliver it to your doorstep. We will contact you to make a delivery appointment.

Stores
Would you like to go look at an Aquaja Diamond line in a store? That’s also possible. You can visit one of our flagstore dealers: Coral & Fishstore in Breda or Diebo Huisdierwereld in Nieuwegein.

Frequently Asked Questions

Please follow the links below with regards to frequently asked questions about the website and about the Aquaja Diamond Line series.

Instruction manuals

The installation of an Aquaja Diamond Line is very easy. Are you experiencing problems? Please look at the instruction manuals and videos below.

Contact information

In case you can’t find the answer you are looking for, please do not hesitate to contact us:

Tel. 0031 – (0)475 74 55 00
Facebook
Contact form